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How can we help you
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Find quick answers, troubleshoot an issue, or get in touch with our support team.

Account & profileLogin, details, goals Tracking activityWorkouts, steps, habits Meals & food scansNutrition and groceries Privacy & dataSecurity and controls
QUICK ANSWERS

Frequently asked questions.

How do I reset my password?+

Open the app sign-in screen and tap “Forgot password”. We’ll email a short verification code to your registered address.

How does Reppantry create my plan?+

Your plan uses the goals, preferences and health details you choose to share. You can update these any time from your profile.

Can I edit or remove a logged meal?+

Yes. Open the meal from your daily history, choose the menu, then edit its details or remove it from your day.

How accurate is the food scanner?+

Food scans are estimates and should be used as guidance. Check serving sizes and ingredients, especially when managing allergies or a medical condition.

Can I export or delete my data?+

Yes. Contact support from your registered email for a copy of your data, or delete your account directly in the app settings.

STILL NEED A HAND?

Talk to a real human.

Send us a note with your account email and a clear description of what happened. Please don’t include passwords or sensitive health information.

support@reppantry.co.uk